Wednesday, April 29, 2015

Negative review of postnatal massage at jamumassage.com

After reading about the online positive reviews of mdm rokiah and her breast massage,  I decided to book a post natal massage package at her shop (jamumassage.com).

My first session of massage was a disaster. The masseur was 15 min late because she couldn't find my address. This was despite me informing the shop about my address way before hand. This has a serious impact for a breast feeding mum as this would mean my feeding schedule would be disrupted - my massage was scheduled at 5 pm but it only ended at 7.10 pm! The package includes 60 min body massage and 15 min jamu and abd binder but half of the time the masseur was zooming in and out of the room, leaving me cold and shivering in the air con.

The indonesian therapist also couldn't speak a word of English. I have tried to communicate to her that I don't want the binder to be too tight but she doesn't seem to know what I am talking. So if you don't speak bahasa indonesia or malay, please be aware that there are language issues and you are better off hiring a local malay lady who can speak English so that you can communicate your preferences.

The massage strokes are quite soft and doesn't do much to relieve the aches and tensions in my body. There was also little focus on the tummy and breasts; of which I am rather surprised. Because post natal massage is supposed to focus on these areas! I don't think she even touch my breasts.

As for the hot stone compress - I find it doesn't do much either. It's as good as placing a warm towel - that's about it. There was no massage using the hot stones. And this massage lady actually placed her own pot on my induction hob without even asking me to "boil her stones". That's very very rude for a stranger to come into the house and use your stuff without asking.

I don't understand why she had to take so long with the massage. The driver who sent her to my house called me at least 3 times on my handphone during the last 15 min to hurry her. I was just lying there, feeling irritated my phone was ringing repeatedly. The massage ended late. I had a crying baby who demanded to be fed and I had to skip dinner to feed him.

Overall, I didn't have a pleasant experience with the massage and wouldn't be continuing my second session. I messaged the shop asking for a refund but there was no reply.

The confinement period is already a stressful one for most mothers. I think all these post natal massage shouldn't add on to our stress.

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